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Data Collection & Student Privacy
Last updated: October 18, 2026
1. Our Approach to Privacy
MathMate is a teacher-focused mathematics resource platform designed to support instructional planning, differentiation, intervention, and enrichment.
We recognize the importance of protecting educator information and maintaining responsible data practices, particularly when technology is used in educational settings.
This document explains the types of information MathMate collects, how that information is used, who may access it, and how it is managed.
This statement supplements our Privacy Policy at https://mathmate.org/privacy, which provides additional details and governs where applicable.
2. Information We Collect
MathMate collects information necessary to provide accounts, generate instructional resources, maintain subscriptions, support users, and operate the platform.
| Data | Why | Who can see it |
|---|---|---|
| Name, email address, hashed password (or Google sign-in identifier) | Create and secure your account. | You; MathMate staff as needed to run the service. |
| School or district membership and role (teacher or school administrator) | Apply school licences and seats. | You; your school administrator. |
| Materials you generate or save, and the selections you make (grade, topic, standard) | Provide the tools and let you reopen your work. | You. Not shown to school administrators. |
| Messages to the Coach chatbot or to support | Answer your questions. | You; MathMate staff for support messages. |
| Subscription status and billing records (card details stay with Stripe) | Process payments and manage licences. | You; your school administrator sees licence status and renewal date for a school plan. |
| Sign-in log: date and time of each sign-in | Account security and the school usage report. | MathMate staff; your school administrator sees counts and last sign-in date. |
| Usage log: which tool was used and when | Operate the service and the school usage report. | MathMate staff; your school administrator sees counts and last-use date, not the content. |
| Technical data such as IP address and browser type | Security, abuse prevention, troubleshooting. | MathMate staff and our hosting providers. |
3. Student data
MathMate is for teachers and school staff. Students do not create accounts, and we do not ask for student names, ID numbers, grades, or records. Please do not type identifiable student information into any MathMate field. Sharing a printed or downloaded worksheet through another service, such as Google Classroom, does not send us any student data.
If your school or district needs a signed data-processing or student-data-privacy agreement, email admin@mathmate.org before using MathMate with protected student information.
4. School usage reports
School administrators can see, for teachers in their own school, a monthly count of sign-ins and tool uses, plus the date of the last sign-in and last tool use. They cannot see what a teacher generated. These records start from the day the report was introduced; earlier activity was not logged. If you are a teacher on a school licence, assume your administrator can see these counts.
5. Who we share data with
We do not sell personal information and we do not use it for advertising. Service providers that process data for us are listed in the Privacy Policy (hosting, database, AI generation, image generation, payments, email, and bot protection). Inputs you submit to a generation tool are sent to our AI provider to produce the result.
6. How long we keep it
- Account data: while your account is active, and for a reasonable period afterward where needed for legal, billing, security, or dispute reasons.
- Saved materials: until you delete them or your account is closed.
- Sign-in and usage logs: while your account exists. Sign-in records are deleted with your account; usage records are detached from your identity when it is deleted.
- Sign-in sessions: until they expire (up to 30 days) or you sign out.
- Verification and reset codes: short-lived and single-use.
7. Your choices
You can delete your account yourself from the Manage subscription page (this signs you out everywhere, cancels any personal subscription without refund of unused time, and removes your account, memberships and sign-in records). School owners and administrators should email us so we can close the school licence properly. You can also ask us for a copy of your data or a correction. Email admin@mathmate.org from the address on your account; we may verify your identity first. Cookie details are on the Cookie Policy page.